The questions we hear most about sessions, payments, and verification.
No. Searching by specialty, checking availability, and reading a consultant's profile never requires signing up. An account only comes into play when you book or message.
Identity and credential verification for everyone, plus an actual license-number lookup against the relevant source for regulated categories — legal, medical, financial. Nothing goes live on a pending review. See how verification works.
Because the consultant is the trusted party giving advice in a live session — that's where the real liability sits. Requiring the same document-heavy check just to book a session would undo the whole point of a low-friction, open-browse marketplace. See why we verify.
Any category a consultant self-registers under, not a fixed list — legal, financial, and tax advisors; teachers, tutors, and exam coaches; career, business, and fitness coaches, and more. Regulated categories carry the added license check above.
Live video and secure document sharing happen inside ExpertiseGrid itself — no separate meeting link, no emailing files back and forth. Built from day one for clients and consultants in different time zones.
Every session runs through a licensed split-payment processor. ExpertiseGrid never holds client or consultant funds at any point.
You can resubmit corrected information, or appeal to human review if you think it was a mistake — see if you're rejected.
See your data for the plain-language summary, and the Privacy Policy for the full policy, including country-specific detail for where you're located.
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