Something not working, or a dispute to raise? We read every message ourselves.
incedym@gmail.com — for account issues, profile questions, or anything that doesn't fit the categories below.
incedym@gmail.com — include your session reference. Payments run through a licensed split-payment processor, so most disputes work alongside that processor's own resolution process plus our own review.
incedym@gmail.com — if you're a consultant and were rejected, see if you're rejected first for the resubmission and appeal paths.
incedym@gmail.com — a consultant misrepresenting credentials or licensure, or anything else safety-related. These go to a human reviewer directly.
We aim to respond within one business day. For anything urgent involving a session in progress, put "urgent" in your subject line.
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